Last updated: June 2025 · Applies to all registered accounts on aajili.pro
When you register and use aajili, we collect certain personal information that is necessary to operate your account and deliver a safe, compliant gaming experience in the Philippines. The information we collect includes your full name, date of birth, registered mobile number, email address, and the payment account details associated with your GCash or Maya wallet. We also collect technical data such as your device type, browser information, IP address, and session activity logs each time you access the platform. This technical data helps us detect unusual login patterns, prevent unauthorised access, and maintain the overall security of your account. During identity verification, we may request a copy of a government-issued ID such as a Philippine national ID, passport, or driver's licence to confirm that you meet the minimum age requirement of 21 years old. All information collected is stored securely and accessed only by authorised personnel who need it to perform their duties.
Yes, aajili automatically collects certain data when you visit or interact with the platform, even before you complete registration. This includes cookies, session tokens, and usage analytics that help us understand how players navigate the site and which features are most frequently used. We use this data solely to improve platform performance and personalise your experience — for example, remembering your preferred language settings or recently visited game categories. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of some platform features. We do not use third-party advertising trackers or share your browsing behaviour with external marketing networks.
When you make a deposit or request a withdrawal via GCash or Maya, our payment processing partners transmit transaction confirmation data to aajili so that your account balance can be updated accurately. We do not store your full GCash or Maya PIN or any sensitive authentication credentials — only the transaction reference, amount, timestamp, and the last few digits of your registered wallet number are retained for record-keeping purposes. This transaction history is kept for a minimum of five years in accordance with Philippine anti-money laundering regulations. If you have questions about how your payment data is handled, you may contact us at [email protected] at any time.
The personal information you provide to aajili is used exclusively for the purposes of operating your account, processing transactions, verifying your identity, and complying with applicable Philippine laws and regulations. We do not use your data for purposes beyond what is reasonably necessary to deliver the services you have signed up for. Every use of your data is governed by the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules, which give you clear rights over how your information is handled. Our internal data access policies ensure that only staff members with a legitimate operational need can view your personal details. We review these access controls regularly to make sure they remain appropriate as our platform grows.
aajili shares your personal data with third parties only where it is strictly necessary and lawful to do so. Our payment partners GCash and Maya receive the minimum data required to process your transactions securely. We may also share data with identity verification service providers who assist us in confirming the authenticity of documents submitted during the KYC process. In cases where Philippine law requires disclosure — such as requests from the Anti-Money Laundering Council (AMLC) or other regulatory bodies — we are legally obligated to comply and will do so without prior notice to the account holder. We do not sell, rent, or trade your personal information to any commercial third party for marketing or advertising purposes under any circumstances.
We retain your personal data for as long as your account remains active and for a period of at least five years after account closure, in line with Philippine financial record-keeping requirements. Transaction logs, identity verification records, and account activity histories are kept for this minimum retention period to support regulatory audits and dispute resolution processes. After the retention period has elapsed and there is no ongoing legal obligation to keep the data, we will securely delete or anonymise your personal information. If you wish to request early deletion of specific data, you may submit a request to [email protected], and we will assess your request in accordance with our legal obligations and your rights under the Data Privacy Act.
Under the Data Privacy Act of 2012, every Filipino data subject has a set of enforceable rights regarding their personal information. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal data we hold about you, and the right to correct any inaccurate or outdated information in your account profile. You also have the right to object to the processing of your data in certain circumstances, and the right to erasure or blocking of data that is no longer necessary for the purpose it was collected. aajili is committed to honouring these rights promptly and transparently, and we will respond to any data subject request within a reasonable timeframe.
To exercise any of your rights under the Data Privacy Act, you can send a written request to our support team at [email protected] with the subject line "Data Privacy Request" and a clear description of what you are requesting. We may ask you to verify your identity before processing the request to ensure that we are responding to the correct account holder. Once your identity is confirmed, we will acknowledge your request and provide a substantive response within 15 business days. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the regulatory body responsible for enforcing the Data Privacy Act.
aajili implements a range of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our servers is encrypted using industry-standard TLS protocols, and sensitive account data is stored in encrypted form at rest. We conduct regular security assessments and vulnerability scans to identify and address potential weaknesses in our systems. Our staff who handle personal data receive regular training on data protection obligations and best practices. In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify the National Privacy Commission and affected account holders in accordance with the timelines prescribed by Philippine law.
Our support team is ready to help with any data privacy concerns. You can also visit our FAQ page for quick answers, or create a free account to get started today.